Frequently Asked Questions

For our DPC Members, we schedule "Meet & Greets" with families as a way to find out what you are looking for in a pediatrician and to help you understand our unique model. You can set up a 30 minute Zoom meeting with our nurse practitioner, Melissa, though the Book Now link on the first page of our website. If you do not see availability that aligns with your schedule, email us to find a convienent time. Info@tailoredpedmed.comFor our Concierge Members, we schedule a "Meet & Greet" with Dr. Kelly. Please email us and indicate your preference to learn more about our Concierge Membership.

No. We work for you and your child, not an insurance company. This allows much longer visits with us, convenient phone, email and Telehealth communication, and greater access to your provider.

All of your basic primary pediatric care is covered in our membership. And we are great at what we do, but we cannot control all aspects of your child’s health. Traditional health insurance through an employer, self-pay, or government funded Medicaid program is strongly recommended for outside healthcare costs. These costs include, but are not limited to, medication, X-ray, therapy, specialist visits, surgery, or hospitalizations.

You cannot submit your monthly membership fee for reimbursement, but we will provide you with a superbill with the appropriate medical codes for all visits, labs done, screening tests and so on. You can submit this to your insurance company. Reimbursement would depend on your out-of-network provider contract. Each insurance plan sets their prices and we have no control over their reimbursement to you.

Short answer is maybe. Every HSA and Flex Spending plan has different rules, and the IRS has changed how DPC is recognized. We suggest you contact your plan to confirm.

As we aim to simplify as much as possible for you. We use recurring billing, so your bank, debit or credit card can be billed on the 1st or 15th of the month. No need to remember another bill!

Although we hope you don’t, you can cancel your membership at any time, with 30 days notice.We do ask all newborns to sign up for a 6-month period.

We strongly believe in science and do our best to protect all children from suffering and death. We are not a good fit for you if you do not intend to provide your child with protection against vaccine-preventable diseases. We do recommend the CDC vaccine schedule, as we have followed for our own children. That being said, we are happy to work with your individual needs, as this is a confusing and scary world, and no two children are the same. We love talking about the science of vaccines, how to minimize adjuvants and toxins for child, and how to come up with a schedule that fits your family.

There is not a waitlist for our Concierge Home Visit Members, although we do add a limited number of new patients at a time. To set up a Meet & Greet with Dr. Kelly for our Concierge Membership, email us at info@tailoredpedmed.comFor our DPC Membership, there is a waitlist to ensure that all of our patients get the time and attention they deserve. We keep our patient volume low so we can provide everyone with individualized care and exceptional service. To find out more about Tailored Pediatric Medicine and be added to the waitlist, email us at: info@tailoredpedmed.com

Feel free to email us, info@tailoredpedmed.com, or call 603-547-9557